Welcome to AI Guard, a brand under SHG Security Works Pvt. Ltd. These Terms and Conditions govern your access to and use of our website (aiguard.in), products, and services. By using our website and purchasing our products, you agree to comply with these Terms and Conditions. Please read them carefully.

1. General Information

1.1 Company Details:

AI Guard is a registered brand under SHG Security Works Pvt. Ltd., providing advanced security products, including the Anti-theft AI Shutter Alarm.

1.2 Updates to Terms:

We reserve the right to modify these Terms and Conditions at any time without prior notice. Updates will be effective immediately upon posting.

2. Use of Website

2.1 Eligibility:

You must be 18 years or older to use this website and make purchases.

2.2 Prohibited Activities:

You agree not to misuse our website, including but not limited to:

• Engaging in fraudulent activities.
• Introducing harmful viruses or software.
• Unauthorized data mining or website scraping.

2.3 Intellectual Property:

All content on this website, including text, images, and branding, is owned by AI Guard or licensed for use. Unauthorized reproduction or distribution is strictly prohibited.

3. Product Information and Pricing

3.1 Accuracy of Information:

We strive to ensure all product descriptions, specifications, and pricing are accurate. However, minor discrepancies may occur due to technical limitations.

3.2 Pricing:

All prices listed on the website are inclusive of applicable taxes unless stated otherwise.

3.3 Product Variants:

Our Anti-theft AI Shutter Alarm is available in GSM and Non-GSM variants. It is your responsibility to select the variant that best meets your needs.

4. Orders and Payments

4.1 Placing an Order:

Orders can be placed directly through our website. You must provide accurate and complete information during the checkout process.

4.2 Payment Terms:

We accept online payments through secure gateways. Payment must be completed in full before your order is processed.

4.3 Order Confirmation:

You will receive an email confirmation once your order is successfully placed.

4.4 Cancellation Policy:

Orders can be canceled within 24 hours of placement. After this period, cancellations are subject to our discretion.

5. Shipping and Delivery

5.1 Delivery Timeline:

We aim to deliver your order within the estimated delivery time mentioned on our website. Delays may occur due to unforeseen circumstances.

5.2 Shipping Charges:

Shipping fees, if applicable, will be disclosed at the time of purchase.

5.3 Risk of Loss:

Once the product is delivered to your specified address, the risk of loss or damage passes to you.

6. Returns and Refunds

6.1 Return Policy:

Products can be returned within 7 days of delivery if they are defective or not as described. The product must be unused and in its original packaging.

6.2 Refunds:

Refunds will be processed after inspecting the returned product. Refunds will be credited to the original payment method within 7-10 business days.

7. Warranty and Liability

7.1 Product Warranty:

Our products come with a one-year manufacturer warranty against defects. This warranty does not cover damage due to misuse, accidents, or unauthorized modifications.

7.2 Limitation of Liability:

AI Guard and SHG Security Works Pvt. Ltd. are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products.

8. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as outlined in the Privacy Policy.

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India. Any disputes arising under these terms shall be resolved in the courts of Ranchi, Jharkhand.

10. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

Email: info@aiguard.in

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.